Accessible Transportation for Students and Employees
West Chester University provides an OnDemand Accessible Bus for transportation around campus for people with mobility issues. Students and Employees may utilize this bus whether their mobility issues are permanent or temporary.
- The bus is equipped with a wheelchair lift
- Transportation is provided to and from most campus buildings and parking lots
- Off campus locations cannot be accommodated
- OnDemand Service is available while classes are in session Monday-Friday 7:15 AM - 9:00 PM through the TransLoc app (Fall/Spring ONLY)
- Additional service is offered during the same hours as the fixed route shuttles outside
of OnDemand service hours; however, it must be scheduled at least 24 hours in advance
(see below to "Service Outside of OnDemand Hours)
- OnDemand Service is not available for summer sessions, winter sessions and special service days
In order to qualify for this service, contact the Office of Educational Accessibility at 610-436-3217 in Wayne Hall or the Student Health Center at 610-436-2509 in in Commonwealth Hall. Either office can grant eligibility for the bus. Employees should contact the ADA Coordinator.
OnDemand Service
- Once eligible, riders will have access to the OnDemand "WCU Accessible Shuttle" service card on the TransLoc app
- Ride requests can be scheduled up to 7 days in advance or made on an as-need basis
- You'll recieve real-time updates on the location of your ride and an estimated time of arrival
- OnDemand Service is available Monday through Friday from 7:15 AM-9:00 PM while classes are in session (Fall/Spring ONLY)
Service Outside of OnDemand Hours
- Evenings after 9:00 PM, weekends, summer/winter sessions and special service days require trips to be booked in advance
- Riders can login to the scheduling system using their current WCU username and password
- Ride requests can either be recurring (for regularly scheduled trips over a period of time) or one time (for a specific purpose)
- Requests must be made at least 24 hours in advance
- Weekend trips must be booked by 2 PM on the preceding Friday
- Submission of transportation requests is not a guarantee of acceptance
- The Transportation office will notify the requester with confirmation
All riders must read the Accessible Bus Policy
Contact the Transportation Office at 610-436-1053 for assistance. Our email address is shuttle@wcupa.edu.
FAQs
What accessible transportation service is available?
Who is eligible to use this service?
When is the service available?
Where will I get on the bus, and where will the bus take me?
What if I need transportation to locations off campus?
What do I need to do to begin using this service?
How do I actually schedule a pick up?
What if my plans change after I submit the request?
Who do I contact if there is a problem with the service?
OnDemand Troubleshooting Guide