Center for Civic Engagement & Social Impact
The Office of Service-Learning and Volunteer Programs aims to promote and support service-learning courses and community service activities at West Chester University.
Physical Address:
241 Lawrence Center
Website:
Community Service:
Yes
On/Off Campus:
On-Campus
Resource Pantry Assistant
Supervisor Contact Information
- Position Responsibilities:
- Customer Relations, Customer Service, Data Analysis, Data Input, General Office, Graphic Design, Office Ambassador, Social Media, Student Mentor, Web Design
- Involves the following:
-
• Confidential or sensitive data/information
• Handling financial, student or personnel data/records - This position will provide general assistance with:
- Provide support in the Resource Pantry by assisting with daily operations and future planning.
- Specific duties as they relate to this department:
- Student will greet clients warmly and provide polite and professional service. They will help direct clients to which resources are available. Students will also sort through donations and help with keeping track of inventory. In regards to future planning students will help with designing updates for social media and the website as well as helping with the creation of any promotional materials for programs related to the Resource Pantry.
- Learning Outcomes:
- Students will learn data input skills, customer service skills, and how the daily operation of a food pantry supports people in need.
Student Employee Alternative Break Student Coordinator (Pay Band 1)
Supervisor Contact Information
- Position Responsibilities:
- Accounting, Customer Relations, Customer Service, Data Analysis, Data Input, General Office, Office Ambassador, Public Relations, Social Media, Student Mentor, Driving Campus Vehicle, Supporting OSLVP Sponsored Alternative Break Trips
- Involves the following:
-
• Confidential or sensitive data/information
• Handling cash, checks, or credit card transactions - This position will provide general assistance with:
- Assist with the coordination of the Office of Service-Learning and Volunteer Program’s Alternative Break program
- Specific duties as they relate to this department:
- -Attend Alternative Break Organization meetings -Provide training and support to trip leaders to ensure all 8 components of Alternative Breaks are met in a meaningful way -Promote alternative break trips to students, faculty, staff, and community members -Represent the Office of Service-Learning and Volunteer Programs at on and off campus events and programs. -Research various social issues and cultures
- Learning Outcomes:
- The Office of Service-Learning and Volunteer Programs is dedicated to fostering student growth. The student in this position will learn the following professional skills while working with the Alternative Breaks program: time management, organization, e-mail etiquette, communication skills, working in a team, event planning, budgeting, and marketing. Students will also learn a great deal about societal issues, addressing community needs, and active citizenship. Students who are interested in social work, public service, public relations, and careers for the common good will gain valuable skills working in our office.
Student Office Assistant (Pay Band 1)
Supervisor Contact Information
- Position Responsibilities:
- Customer Relations, Customer Service, Data Input, General Office, Office Ambassador, Public Relations, Social Media, Assist with large scale volunteer events
- Involves the following:
- This position will provide general assistance with:
- General office duties such as data entry, reception/answering telephone phones, typing, filing, copying, faxing, and scanning. Maintain high degree of confidentiality of materials and information of the department. Assist with on-going and special projects as needed.
- Specific duties as they relate to this department:
- Other duties include: • Assist with large scale volunteer events (Volunteer Fair, MLK Jr. Day of Service) • Answer phones • Produce, distribute, and post flyers for upcoming events • Assist with the service-learning club and course reports • Manage bulletin boards • Post entries in social media outlets • Write articles for the department newsletter and blog • Assist students who walk into the office looking to volunteer • Other duties as assigned
- Learning Outcomes:
- The Office of Service-Learning and Volunteer Programs is dedicated to fostering student growth. Students who work in our office learn customer service skills, event planning, and public relations. They also have the opportunity to work with different non-profit agencies and to assist with community service projects. Students who are interested in social work, public service, public relations, and careers for the common good will gain valuable skills working in our office.
Student Worker - America Reads Program - Henderson High School
Supervisor Contact Information
- Position Responsibilities:
- Customer Service, Student Mentor
- Involves the following:
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• Being responsible for/or providing services to anyone under the age of 18
- This position will provide general assistance with:
- Henderson High America Reads Program through the Office of Service-Learning and Volunteer Programs at WCU - looking for 1-2 more students for this position
- Specific duties as they relate to this department:
- Working with Henderson High School
- Learning Outcomes:
- Ideally, education students who would benefit from experience in Secondary Education would be a good fit for this.
Student Worker - Melton Center
Supervisor Contact Information
- Position Responsibilities:
- Customer Relations, Customer Service, General Office, Event Coordination
- Involves the following:
-
• Being responsible for/or providing services to anyone under the age of 18
- This position will provide general assistance with:
- The Melton Center in coordination with the America Reads Program and the Office of Service-Learning and Volunteer Programs at WCU *America Reads is an academic enrichment program that sends college students out into the community to mentor youth in local after-school and childcare programs. College students serving as mentors build positive relationships with children, provide homework assistance, enhance social skill development of youth, and facilitate educational games and extracurricular activities while developing their own professional skills* *The mission of the historic Charles A. Melton Center is to contribute to the quality of life for all people of the greater West Chester community by continuing its long commitment of providing educational, recreational, cultural, and civic services*
- Specific duties as they relate to this department:
- - Office support, clerical duties, helping with the planning and coordinating of three Melton Center events (Gala, Summer Basketball Programs, and Community Day)
- Learning Outcomes:
- Students will gain valuable experience in event planning and coordination, general office support and clerical duties.