Bursar

Refunds

Direct Deposit

Students should enroll in Direct Deposit for quicker access to funds and to eliminate lost or stolen checks.

Enroll in Direct Deposit Video

Directions to enroll in Direct Deposit:

• Log into RamPortal
• Click on Student Financials 
• On the right menu bar click on Electronic Refunds
• First time entering direct deposit information, you must first enroll in the two-step authentication to update your refund method in direct deposit (Please note: Your required authentication code for enrollment will be sent to your WCU email or via Text.)
• Once authenticated, click "set up new account"
  
  • Follow the instructions.  
• Enter routing and account numbers from your current bank account when prompted

Troubling Shooting Tips

• Enable cookies on your device.
• Turn off pop-up blockers on your device.
• Enrollment in direct deposit refunds requires dual authentication.  You will receive a code via your WCU email or Text. 
• During busy enrollment periods, it may take up to several minutes for the code to be sent.
• Check your spam or junk email if you elected to receive your code via email and did not receive your code in your inbox.
• If you have made several unsuccessful attempts, please clear your browsing history and start over.

General Information

• The Financial Aid Office begins disbursements the week before the semester starts.
• Refunds are processed throughout the semester, beginning the Friday before the semester starts.
• Students will receive an email from the Bursar’s Office when their refund check is mailed.
• Refund checks are mailed to the home address on file. Please keep home address current.

 

Helpful Refund Links

Registrar Refund Schedule In Tuition & General Fee Refunds dropdown